In business, transactions and negotiations take centre stage and often the principle of reciprocity is overlooked. In my experience the art of “The Favour”  and fostering a culture of reciprocity is a critical in building lasting relationships and achieving success. Reciprocity is the practice of exchanging things with others for…

Having a skilled and trustworthy accountant is paramount for the success of any business. However, the market is not immune to individuals who may pose as qualified professionals but lack the expertise and integrity required for the job. I call them "Pretenders". They want to appear to be something that…

Oprah Winfrey said when speaking about her mentor, the celebrated author and poet, the late Maya Angelou. “She was there for me always, guiding me through some of the most important years of my life. Mentors are important and I don’t think anybody makes it in the world without some…

Do What You Say You're Going To Do..........For Your Own Good! Accountability is crucial when you are being coached and mentored to grow your business because it ensures that you take ownership and responsibility for your actions and the subsequent results. 1. Keeps You Focused: Accountability helps you stay on…

President Obama once said, “You can put lipstick on a pig but it’s still a pig". To put "lipstick on a pig" is a rhetorical expression, conveying the message that making cosmetic changes is a futile attempt to disguise the true nature of a person or organisation. The expression is…

I read an article a long time ago and it lead off with something to the effect of: "People ultimately choose to do business with people they like, and everyone likes someone who appreciates them." This thought pattern has always resonated with me and I have been driven by this…